Safety and buyer protection
Our customers’ trust is very important to us. Therefore, you enjoy a 14-day return guarantee. If you do not like an article, we will take it back and refund you the purchase price immediately after receipt of your return. In order to help you with a return, we offer an electronic revocation form.
Two years of warranty
After purchasing one of our accessories, we give you a two-year warranty, within which we exchange defective items if not destroyed intentionally. Just contact us by e-mail or by contact form and we will process your request immediately.
If you still do not fully trust our service and wish for highest payment security, we recommend you to pay your purchase via PayPal. Every PayPal payment benefits from limitless protection by PayPal. So far, we did not have a single case in which the PayPal buyer protection was claimed. Still, we are very happy to offer you this service and make your purchase at Redwood Fashion as comfortable as possible.
For security reasons, customer data is encrypted during transmission in our online shop. We use the modern TLS 1.2 encryption protocol with 256-bit AES encryption. For more information, have a look at our COMODO SSL Certificate.
We try to make your shopping experience at Redwood Fashion as comfortable as possible. If you see potential for further improvements, please let us know.