Returns are free of charge for you in the following cases:

  • You keep goods worth min. € 50 for orders within Germany.
  • You keep goods worth min. € 70 for orders outside Germany.
  • As part of the warranty and guarantee claims.

Procedure for free returns:

  1. You contact us, e.g. via the revocation form.
  2. You send the items back to the following address:
    Redwood fashion
    Mariana Bayer
    Im Jockenlehen 9
    75180 Pforzheim
  3. Please include your name and the order number in the package.
  4. We will reimburse you the purchase amount, the shipping costs and the return shipping costs.

Procedure for non-free returns:

  1. You announce the return shipment, e.g. via the revocation form.
  2. You send the items back to the following address:
    Redwood fashion
    Mariana Bayer
    Im Jockenlehen 9
    75180 Pforzheim
  3. Please include your name and the order number in the package.
  4. We will reimburse you the purchase amount and the shipping costs.
You can find more details in our revocation instructions.